lifeshield security reviews
3 Star Rating

LifeShield Review

Reviewed by: Kyle Wood
Updated: 06/29/2016

3 Star Rating

2.9

1 (877) 464-7437

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A DIRECTV Company

Unlike ADT, Direct TV is a relatively new player in the home safety game. I would say their main objective is on making sure that they are providing the most current and best technological advanced home alarm gadget’s on the market today. They really try to show potential customers how out-dated and less technologically advanced systems should no longer even be an option. Systems that rely on cables being ran throughout the house and dodgy sensor’s are gone for good. They feel very confident that they can take care of your home alarm needs with their better equipment. Like every other major alarm companies they offer many different monitoring plans and features, some good and some bad. They are not a very popular company yet but hopefully we can help you decide if they would make the right fit in your home.

Overview

They began their journey as a company called InGrid and was founded back in 2004. It should be noted that the same founder also founded another company called TruePosition, which was the biggest wireless location company that specialized in the location of cell phones for a multitude of different applications. The founder, Stilp, actually went on to file over 20 separate patents for his new prized possession.

Then, in 2009 Michael Hagan became the new CEO of InGrid. He promptly changed the name of the company and that’s when they were born. He has since changed the way that the company operated and shifted some focus. The company has grown to install alarm systems in all 50 states in the U.S. While the companies main focus is still to market directly to the consumer, recent efforts have shifted more towards social media in an attempt to engage the newer generations. Eventually, in 2013, they were bought by DirecTV.

NOTICE: Since January 2016, LifeShield Security has officially merged with AT&T’s Digital Life

Another Alarm Company that uses a Cellular Connection

Having a cellular connection as the backbone of a home alarm system is very important in today’s world. This ensures the best chance that your system will always be up and running. This doesn’t mean you have to pay for a separate cellular line as most companies utilize existing lines from their carriers. Having a cellular-based connection system is a tremendous upgrade for many obvious reason’s such as no hard wire or line for a would-be intruder to cut just before entering your home.

3 layer protection

lifeshield alarm mobile app

Broadband, Cellular and Landline Connection?

The main control panel believe it or not, actually provides 3 layers of protection for anyone worrying about connection issues and internet outages. Broadband Internet, cellular signal, and a landline phone connection. What does this mean to you? Their 24/7 monitoring is much better in this category and you will experience insanely fast response times connecting you to a monitoring center in a matter of seconds. Your Internet goes out and your phone line is cut, guess what? You will still be connected.

LifeShield Mobile APP

Every package includes an app capable of remote access so that you can control your system through a smartphone, tablet or computer. The free mobile app let’s you arm or disarm your alarm system, change important system codes, manage your video and video settings, view video snapshots, and set up your alert’s and notification’s.

Lifeshield sign in: using the mobile APP that is available on iPhone, Android, or BlackBerry. The app really does allow you to see what’s going on inside your house. The app itself also boast’s some pretty good reviews.

Let’s Take a Look at what Plans and Packages

lifeshield equipment

Affordable Basic Package

The basic plan is just about the most affordable home alarm plan out there. Their system supplies you with a base main control unit, a wireless console, touchpad, and 2 window and door sensors. This plan may not be enough for a large home, but it’s pretty much perfect for any medium-sized or smaller residences and apartment’s. You don’t need to go overboard if the area you need to keep secure is small. You have the ability to customize and add additional sensors to your system whenever you see fit.

For the basics, like cellular coverage and mobile access at a decently affordable price, make sure to choose the Essentials package. Now if you want advanced video surveillance, their top-tier package has everything you need.

Warranty and 30-Day Money Back Guarantee

LifeShield security’s customer service offer’s a free 30-day trial to help make your buying decision just a little bit easier. It’s as simple as bringing the system into your home and trying it out, it couldn’t hurt. Don’t like it? No problem, just send the system back and it’s like nothing ever happened.

All of the equipment is leased and if a component or sensor breaks from normal wear and tear, it will be replaced at no additional charge to you.

installation kit DIY

Install Yourself: Easy DIY Package

Their DIY setup really is super simple. It requires no tools at all and their customer service actually claims the entire setup will take less than an hour. Decide where to place your sensors and devices and you will automatically and wirelessly have control over your entire home alarm system. All the packages above are do-it-yourself installation’s, but there IS the option of a professional installation for $100 if you so choose.

The support and information that their customer service provides is great by any standard. They offer online FAQs and tutorials to help you set up your system and even troubleshoot it. The information covers all the basic questions that the average person would ask. The support team is also available to help you with any additional questions you may have.

They offer one fire protection and safety sensor at no additional cost with every package. If you would like more than one fire sensor, you may lease an additional one for $49.99. The wireless fire detection sensor works by monitoring your already existing smoke and fire alarms. If it detects an alarm going off, the sensor will send an alert to their monitoring center.

In addition to the Fire Safety Sensor, they offer a couple more sensors like a wireless freeze detection sensor, a flood sensor, and even a glass break sensor in addition to all the standard sensors.

There is one major negative in regard’s to their equipment, and that is that the company doesn’t really offer all the gadget’s that the other new home alarm companies do. Obviously in time this may change, but it currently lacks recessed door sensors and all home automation devices. If the lack of some of more high-tech home automation features is a deal-breaker for you, look elsewhere.

lifeshield home automation

wireless surveillance camera

Lack of Home Automation

The most crucial weakness for LifeShield security is undoubtedly in the home automation department. Unlike some of the leading home alarm systems, you don’t have automated lights and other appliances. The same goes for temperature and appliance control. They are simply just behind the competition when it come’s to home automation. Cool new features like automated thermostats, locks and lights are not yet possible with but this may change.

Camera Problems

I think they are one of the only home alarm companies that doesn’t offer access to pan-and-tilt  their video surveillance cameras. These types of cameras are obviously useful if you wanted to remotely monitor a wide area that can’t be covered by a single stationary camera. They do however offer wireless surveillance cameras that can capture still images with the ability to access them live at any time. If you wish to lease an additional surveillance camera it will cost $139.99 for an extra indoor camera and the outdoor camera is $159.99.

LifeShield Home Security Verdict

They may fall a little short right now to be a contender for the number best home alarm company. There still young, i wouldn’t be surprised to see their rankings change as they add new features. They ave the right ideas in mind and they really do want to start something big. UPDATE: They merged with ATT Digital Life, i guess we’ll see what happens.

LifeShield: Not Around Anymore?
Kyle Wood on Google
Kyle Wood
Kyle joins us at DIY Home Security Guide with multiple years of experience in the home alarm industry. He has been dealing with home safety products and equipment for as long as he can remember. He's installed, troubleshooted, and reviewed the best equipment and technology and is passionate about sharing his personal research.
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